Last Updated: March 25, 2026
This Cookie Policy explains how Hamba Rides (Pty) Ltd ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, use our mobile applications, or interact with our services.
This policy should be read together with our Privacy Policy and Terms of Service.
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use an application. Cookies help websites and apps remember information about your visit, such as your preferences, login status, and browsing history.
Session Cookies: These are temporary cookies that expire when you close your browser or app. They help us maintain your session as you navigate through our platform.
Persistent Cookies: These remain on your device for a set period or until you delete them. They help us remember your preferences and settings for future visits.
First-Party Cookies: These are set by Hamba Rides directly and can only be read by us.
Third-Party Cookies: These are set by our partners and service providers (e.g., analytics providers, advertising networks) and can be read by those third parties.
We use cookies and similar technologies for the following purposes:
These cookies are necessary for our platform to function properly. They enable core functionality such as:
You cannot opt out of essential cookies as they are required for the platform to work. Disabling them will prevent you from using our services.
These cookies help us understand how users interact with our platform by collecting anonymous information about:
We use this information to improve our services, fix bugs, and enhance user experience.
Analytics Providers We Use:
These cookies enable enhanced functionality and personalization, such as:
If you disable these cookies, some features may not work as intended.
These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They help us:
Advertising Partners We Work With:
You can opt out of advertising cookies through your browser settings or the cookie consent banner.
These cookies enable social media features and allow you to share content from our platform. They are set by social media platforms when you use their sharing features or interact with social media content on our site.
Social media platforms may use these cookies to track your browsing activity across different websites.
In addition to cookies, we use other tracking technologies:
Small transparent images embedded in web pages or emails that help us:
HTML5 local storage allows us to store data locally on your device, including:
On mobile devices, we may collect:
These identifiers help us provide personalized experiences and measure app performance.
Our mobile apps include third-party SDKs that may collect information about your device and app usage. These include:
Below is a list of the main cookies used on our platform:
| Cookie Name: session_id |
| Purpose: Maintains your login session |
| Duration: Session (deleted when browser closes) |
| Cookie Name: csrf_token |
| Purpose: Security - prevents cross-site request forgery attacks |
| Duration: Session |
| Cookie Name: user_preferences |
| Purpose: Stores your language and interface preferences |
| Duration: 1 year |
| Cookie Name: _ga, _gid, _gat |
| Purpose: Google Analytics - tracks user behavior and site usage |
| Duration: 2 years (_ga), 24 hours (_gid), 1 minute (_gat) |
| Cookie Name: _fbp |
| Purpose: Facebook Pixel - tracks conversions and delivers targeted ads |
| Duration: 3 months |
| Cookie Name: IDE, DSID |
| Purpose: Google Ads - delivers personalized advertisements |
| Duration: 1-2 years |
When you first visit our website, you'll see a cookie consent banner that allows you to:
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Most web browsers allow you to control cookies through their settings. You can:
How to manage cookies in popular browsers:
On mobile devices, you can control tracking through:
You can also manage permissions within the Hamba Rides app settings.
You can opt out of certain third-party cookies and tracking:
If you choose to disable or block cookies, please be aware that:
Note: Essential cookies cannot be disabled as they are required for the platform to function.
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals.
At this time, our platform does not respond to DNT signals. However, you can control tracking through the cookie consent banner and browser settings as described above.
Our services are not intended for children under 18 years of age. We do not knowingly collect information from children through cookies or other tracking technologies.
If you are a parent or guardian and believe your child has provided us with information, please contact us immediately at privacy@hambarides.co.za.
Some of our third-party service providers (such as Google Analytics and Facebook) may transfer and process cookie data outside of South Africa. These transfers are subject to appropriate safeguards to protect your information.
By using our platform, you consent to the transfer of cookie data to countries outside South Africa.
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of material changes by:
We encourage you to review this policy periodically.
If you have questions about this Cookie Policy or how we use cookies, please contact us:
Hamba Rides (Pty) Ltd
Email: privacy@hambarides.co.za
Phone: +27 63 025 1274
Address: Johannesburg, South Africa